Hygiene & Safety Measures
Ensuring a safe theatre environment in times of Corona
Photo: Adam Niescioruk | Unsplash
Last update: 18.10.2021
We look forward to welcoming you to the theatre! In order to make your visit as safe as possible, we need to strictly adhere to the Health & Safety protocols set out by the relevant authorities. As such, all performance take place under controlled circumstances, in order to further contribute to the containment of the corona virus.
- Identification requirement
Currently, events in enclosed spaces may only be attended by tested, vaccinated or recovered persons. The Hessisches Staatstheater Wiesbaden is obliged to check the status of all visitors upon admission. Please remember to bring appropriate documentation (e.g. your vaccination card, proof of recent testing [not older than 24 hours], proof of "recovered" status, etc.). Kindy allow a little more time than usual for admission.
- Please arrive in good health
If you are showing signs of a potential COVID-19 infection (fever, runny nose, cough etc.), or if you experience symptoms which could indicate acute respiratory disease, we respectfully request that you remain at home and do not attend our performances.
- Medical face covering
By order of the State of Hessen, it is currently compulsory to wear a medical face covering within the theatre building. According to new regulations which came into force on 16 October 2021 (with the return to full seating capacity), the wearing of face masks is also mandatory for the duration of the performance.
- General hygiene rules
We're all well-versed in the general rules of hygiene by now, and we ask you to observe these same procedures when visiting the theatre. Please cough or sneeze into your elbow and maintain the required minimum distance to those around you. And of course: don't forget to wash your hands! Signs and announcements on site will remind you of these basic rules.
We are unfortunately unable to offer a cloakroom service. However, we provide a space for the hanging of coats and jackets, should you not wish to take these with you into the auditorium. Please note that we cannot assume liability for lost items.
The ventilation and air conditioning systems within the building are regularly inspected by TÜV (the Technical Control Board) and comply with required operational standards. The air exchange rate within the Großes Haus and Kleines Haus is around 6 - 7 times per hour, meaning that the air conditioning systems replace the entire air volume of these venues with fresh air up to 7 times per hour.
We returned to full seating capacity
on 16 October 2021.
As always, the ushers will be happy to show you to your seat.Please note:
the seating capacity may be reduced by the Public Health Authority at any time, should this become necessary in order to react to rising infection rates.
- Fixed seating
You may choose you seat as part of the booking process. Don't worry, the ushers will be happy to guide you to your seat before the performance.
The entrance and exit system ensures that the required distance between visitors can be maintained. The theatre building opens 40 minutes prior to the performance (Wartburg: 30 mins prior to curtain). The auditorium is accessible as soon as the building doors open, and we ask that you take your seat as soon as possible.
- Exiting the Kleines Haus, Studio, Foyer & Wartburg after the performance
In order to avoid crowd formation at the end of the performance, the ushers will escort you out of the small venues row by row. Please follow the instructions of the evening staff carefully and exit the building the same way you entered.
- Großes Haus & Kleines Haus
The Evening Box Office opens 1 hour prior to the performance. Please note that the Box Office can only offer tickets for the particular evening's performance and no advance sales for other performances, subscription services etc. can be offered. For other matters, please refer to the daytime opening hours.
The Evening Box Office at the Wartburg opens 1 hour prior to the performance.
- One at a time, please
All restrooms on all levels of the theatre will be open. These rooms can be pretty narrow! For this reason, only one person at a time is allowed in the sanitary facilities. Our evening staff has been instructed to ensure strict adherence to this protocol. Thank you for your understanding!
- Wash your hands
Soap is provided at all the wash basins, while disinfectant dispensers can be found in the entrance areas.
- Großes Haus, Kleines Haus, Studio & Foyer
As from 1 October 2021, catering options are available in the Foyer and in the Colonnades in front of the theatre building. Advance booking is essential via www.das-foyer-wiesbaden.de.
Please adhere to basic hygiene rules in all catering areas.
No catering is offered at the Wartburg. All performances take place without interval.
- All key areas on our premises are cleaned and disinfected on a daily basis.
- We are committed to the continuous implementation of all medical recommendations set out by the authorities. We update our protocols regularly in order to ensure an up-to-date response to all the requirements.
- Our employees are kept informed via all the available communications channels.