Hygiene & Safety Measures
Ensuring a safe theatre environment in times of Corona
Photo: Adam Niescioruk | Unsplash
Last update: 23.12.2021
We look forward to welcoming you to the theatre! In order to make your visit as safe as possible, we need to strictly adhere to the Health & Safety protocols set out by the relevant authorities. As such, all performance take place under controlled circumstances, in order to further contribute to the containment of the corona virus.
all performances are subject to the regulations in force on the date in question, as issued by the competent authorities.
- Identification & 2G+ Regulations
Currently, events in enclosed spaces may only be attended by recovered or vaccinated persons. In addition, a negative rapid antigen test is also required. We are obliged to check the status of all visitors upon admission.
Persons who have received a booster shot are exempt from the testing requirement.*
Please bring appropriate documentation, e.g. vaccination certificate (digital or paper), proof of recovery, negative rapid antigen test (not older than 24 hours), as well as identification (ID card, driving licence etc.) and allow more time than usual for admission.
Unvaccinated or unrecovered individuals unfortunately cannot be allowed entry.
Special arrangements for children: school-age children may provide their student ID or comparable document proving their school-going status. Children under the age of 6 are exempt from the requirement.
During the school holidays, however, children must also provide proof of a negative rapid antigen test (not older than 24 hours).
Adolescents under the age of 18: unvaccinated adolescents who are no longer in school may provide a rapid antigen test result from a recognised testing centre.
* This arrangement may be revoked at any time in accordance with regulations in force on the day of the event.
- Please arrive in good health
If you are showing signs of a potential COVID-19 infection (fever, runny nose, cough etc.), or if you experience symptoms which could indicate acute respiratory disease, we respectfully request that you remain at home and do not attend our performances.
- Data collection
In order to enable the tracing of suspected cases, we are obliged to keep a list of all attendees of our events. For this reason, you must provide your name, address and telephone number when purchasing tickets. Lists of participants are kept in accordance with Article 5 of the General Data Protection Regulations, and deleted within 1 month. Articles 13, 15, 18 and 20 of the General Data Protection Regulations do not apply.
- Medical face covering
It is currently compulsory to wear a medical face covering (FFP2) within the theatre building and for the duration of the performance.
Children under the age of 6 are not required to wear a face mask.
- General hygiene rules
We're all well-versed in the general rules of hygiene by now, and we ask you to also observe these procedures when visiting the theatre. Please cough or sneeze into your elbow and maintain the required minimum distance to those around you. And of course: don't forget to wash your hands! Signs and announcements on site will remind you of these basic rules.
Cloakrooms in the Großes and Kleines Haus are available on a limited basis.
- Please note: the seating capacity may be reduced by the Public Health Authority at any time, should this become necessary in order to react to rising infection rates.
- Fixed seating
You may select a specific seat as part of the booking process. The ushers will be happy to guide you to your seat before the performance.
The entrance and exit system ensures that the required distance between visitors is maintained. Admission times are as follows: Großes Haus 60 minutes prior to the performance, Kleines Haus 40 minutes and Wartburg 30 minutes prior to the performance. The auditorium is accessible as soon as the building doors open, and we ask that you take your seat as soon as possible.
- Exiting the Kleines Haus, Studio, Foyer & Wartburg after the performance
Please follow the instructions of the evening staff carefully and exit the building the same way you entered.
- Großes Haus & Kleines Haus
The Evening Box Office opens 1 hour prior to the performance. Please note that the Box Office can only process tickets for the particular evening's performance and no advance sales for other performances, subscription services etc. can be offered. For other matters, please refer to the daytime opening hours.
The Evening Box Office at the Wartburg opens 1 hour prior to the performance.
- Großes Haus, Kleines Haus, Studio & Foyer
Catering options are available in the Foyer and in the Colonnades in front of the theatre building (weather permitting). Advance booking is essential via www.das-foyer-wiesbaden.de.
Please observe the one-way system in the Foyer.
No catering is offered at the Wartburg. All performances take place without interval.
- All key areas on our premises are cleaned and disinfected on a daily basis.
- We are committed to the continuous implementation of all medical recommendations set out by the authorities. We update our protocols regularly in order to ensure an up-to-date response to all the requirements.
- Our employees are kept informed via all the available communications channels.